Island City Practice is comprised of three sites, Lake Road Practice, Sunnyside Medical Centre and John Pounds Surgery.
Lake Road Practice was established with the merger of three small inner city Practices. The resulting Partnership moved into a purpose built health centre nearly 30 years ago. Now, 10 GPs and 50+ support staff provide care for patients in the heart of Portsmouth. Expansion and development has led to the present vibrant Practice, built on the foundations laid by the previous medical generation.
Situated in a leafy side road in the heart of a built up area, the health centre houses the Practice as well as District Nursing, Podiatry and Dentistry services. In October 2007 the building underwent a £2 million refurbishment project which meant offering a full service to patients whilst undergoing significant structural changes. The premises were transformed from a tired and dark 1970s structure to a modern, open, light building.
On the ground floor, the reception is an open area to welcome patients and give ease of access for those with disability aids and children. To mirror the modernisation of the structure, the Practice used the opportunity to modernise working practices.
Our staff are highly trained professionals who aim to give the best possible care at all times. Our vision statement guides us in our everyday activities:
“We know you well so we care for you better“
We know our patients because we promote personal care, which is built on established relationships throughout the team: Doctors, Nurses, Reception and Administration, all of whom have a strong knowledge of the community in which they work.
Professionalism governs our day to day work and the way we manage the delivery of our service to our patients which is by demonstrating mutual respect, dignity, and equality to our patients and running an efficient and effective service. We strive to carry out our duties to the best of our ability in order to make patients we know well, feel well, through appropriate treatment and timely preventative medicine and health education
Our compassion guides our behaviour. Because we care, we empathise with our patients and understand their needs; particularly the value of continuity of care. Our medicine is holistic: we care for minds, hearts and bodies through our extended team of counsellors, and health promotion clinics.
Quality is our everyday goal. We endeavour to be better than the rest. We are a training practice for Doctors and Nurses of the future, dedicated to continuous improvement through education and development of clinical services. We offer a broad range of comprehensive services by highly trained and experienced clinical generalists using the latest technology.