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Practice Team

Practice Management

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Helen Burch

BSc MAMS

Helen is responsible for the smooth running of the practice, and is available to help you with any problems. She is also available to receive your comments on our provision of services.

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Dr Joe Shimbart

Development Lead

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Karen Pouralli

Designation

Reception/Secretarial Staff

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.